eva_thompson10•2mo ago

Tried raising rates by 20% on new clients only. Lost one but gained three.

3 comments

3 Comments

adam_nguyen72mo ago

'Lost one but gained three' seems about right, people usually want what costs more.

mark_cooper2mo ago

Man, I feel you on that. It's always a gamble when you tweak pricing, and losing even one client stings a bit even when the math works out. I had a similar thing happen last year when I bumped my hourly rate up by 15 bucks for new folks, and I was sweating bullets for a week. But yeah, sometimes the ones who leave were never going to be long term anyway, and the new ones actually value what you're doing.

dakotacraig15d ago

losing one client and sweating for a week over a 15 dollar jump? man that seems like a lot of stress for not much. i get being nervous but putting that much weight on a single client who might leave anyway feels like overthinking it. most people won't even notice a 15 dollar difference if your work is solid. the ones who leave are usually the ones who were already looking for a reason to go. i'd rather focus on the people who stick around than panic over the one who bolts.