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How do you handle clients who keep adding small requests without paying more?
I've been freelancing for about a year now, and I keep running into this issue. A client will agree on a project scope, but then they start asking for little extra things here and there. Like last week, I designed a logo, and after approval, they wanted three different color variations for free. It eats into my time and profit. How do you guys deal with this? Do you have a clear policy in your contracts? I'm worried about losing clients if I push back too hard.
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simon1507mo ago
Seriously? Three color variations after approval is a big deal, not a small tweak. Did they even say why they thought that should be free? Sounds like your contract needs to spell out what happens after the final sign-off.
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valsanchez7mo ago
See, I get why clients do this sometimes. They figure a color swap is just a few clicks, not realizing it messes with your whole workflow. I usually let one tiny tweak slide if the client is otherwise good, but three whole versions is a new job. You gotta tell them nicely that those fall outside the agreed scope and quote a separate fee, otherwise they'll never learn where the line is.
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lopez.michael7mo ago
Wait, they asked for three extra color versions... after they already approved the design? That's not a small request at all, that's basically a whole new round of work. Once something is approved, any change after that should always mean a new charge.
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