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That client who told me my blush placement looked dated
Had a regular client last month stop me halfway through and say my blush technique was making her face look droopy. She was super nice about it, but I was a little offended at first. I had been putting it right on the apples of the cheeks for years. I watched some newer tutorials and realized she was right, so I switched to a higher placement near the temples. Her face lifted instantly and now I do it on half my clients. Anyone else get a reality check from a client that actually improved your work?
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cameron9632mo ago
Oh, I hear you! I had a similar thing happen a few years back when a client gently told me the foundation I was using made her look orange. I was pretty defensive at first, since I'd been using that same product for ages. But once I calmed down and tried a different shade, I realized she was completely right. It's tough to hear at the moment, but those honest clients are the ones who really help us grow.
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tarajenkins2mo agoTop Commenter
Completely agree that honest feedback stings but pays off big time. Keep a few sample sizes of different undertones handy so you can swap someone to a better match on the spot without awkwardness. Those little adjustments can turn a tough moment into a loyal client.
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beth8786d ago
Getting the undertones wrong is a real pain, and @cameron963 made a solid point about staying open when a client points it out. One thing that helps me is keeping a little notebook behind the register where I jot down which shades clash on certain skin tones. That way, when someone walks in with a problem match, I can flip back and remember exactly which brand or formula caused the trouble before. It saves me from guessing again and builds trust because I'm not just making it up on the spot. Those small notes turn a one-time sale into someone who keeps coming back.
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