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Spent 4 hours on one color correction because I skipped a test strand
Last Tuesday a client came in with box dye black over highlights and I figured one round of lightener would lift it enough to tone. Four hours, two bowls of bleach, and a fried mid-shaft later I finally got it to a level 7, but I should have done a test strand first and told her to come back in two weeks. Do you all just eat the extra time when you mess up the assessment, or do you charge for the redo?
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