Warning: My shift to full remote has me questioning our team's problem-solving speed
I've been working from home for six months now, and while I love the comfort, I'm noticing our ticket resolution times are slipping. On one hand, I save hours on commuting and can focus better without office noise. On the other hand, when a complex server issue pops up, the back-and-forth over chat slows us down compared to just huddling around a screen. For instance, recently we spent an hour fixing a network config that would've taken 20 minutes in person. I'm torn because the flexibility is great for work-life balance, but I worry about our efficiency as a team. What do you all think? Is remote work worth the potential hit to collaborative speed?