Appreciation post: A retired baker told me to stop obsessing over my pricing spreadsheet

I was at a coffee shop last Tuesday complaining to a friend about how I can never figure out the right price for my grooming packages. This older guy at the next table overheard and said "you're trying to price like a factory, not a person." He ran a small bakery for 40 years and said he set prices based on what felt fair to him and what his regulars could afford, not some formula. He said "if you're always nickel and diming your numbers, you're not trusting your own work." Ngl, that hit different because I've been spending hours on profit margins and ignoring that my clients keep coming back because of how I treat their dogs. Has anyone else had a random stranger say something that made you shift how you run your shop?

2 comments

2 Comments

brown.willow19h ago

if you're always nickel and diming your numbers" - what did he mean by that exactly?

clairer7913h ago

Huh, maybe he meant you're wearing down your own margins?