A family asked me to reset grandma's ring, but the gold was filled, not solid.

I didn't know if I should charge full price for the reset or tell them the truth about the metal... it kept me up at night.

3 comments

3 Comments

miles_jones392d ago

Consider how the family views the ring's worth beyond the metal. Is its value mostly sentimental to them? Telling them the truth honors that memory better than taking money for work on a material they might not value. Would they feel cheated later if they found out, making a family heirloom into a sore spot?

caleb8262d ago

Tell them and let the memory stay clean.

blakec802d ago

But hold on, is this really such a huge deal? What if the family just sees the ring as a pretty thing to wear, not some sacred keepsake. They might be totally fine with the repair and never ask what metal was used. Spilling the beans could turn a simple fix into a big drama about honesty. Sometimes not making a big deal out of it keeps the peace.