n
23

Rant: I told a customer thermal paste doesn't expire and I still stand by that

Guy brought in an old Xbox from 2014 last Thursday complaining about overheating. I told him I just needed fresh paste on the CPU. He argued the paste in my drawer was too old, said I had to open a brand new tube. I used a 3 year old tube I already had and the temps dropped by 15 degrees after. Has anyone else dealt with customers who think thermal paste has a shelf life that matters?
2 comments

Log in to join the discussion

Log In
2 Comments
jennifer_mitchell53
Man @aliceg61 right? Lol my buddy fixed an old laptop with paste from 2016 and it ran cooler than new. Customers just wanna argue over nothing sometimes.
10
aliceg61
aliceg6110d ago
3 year old tube? That's practically vintage at that point lol
6