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I overheard a client say 'just use any old thermal paste' while fixing his gaming PC
He was telling his friend to grab whatever was cheap at the store for a CPU repaste job. That stuff can dry out or not transfer heat right, leading to a quick comeback repair. Anyone else run into this kind of advice from customers?
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phoenix_wells6mo ago
Ugh, that's the worst. I just keep a decent tube on hand and tell them the cheap stuff turns to chalk in six months. Saved me a ton of callbacks.
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theawest6mo ago
Totally agree! I started doing the same thing last year after a customer complained about a cracked seal. Now I just show them the difference between the good tube and the chalky mess from the hardware store brand.
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