Whoever designed the self-checkout at my local Shaw's should be banned from making anything ever again

I stopped at the Shaw's in Nashua last night to grab like 4 things (milk, eggs, bread, and a bag of chips), and the self-checkout was an absolute nightmare. The bagging area kept yelling at me because my chips were apparently "unexpected item" even though I literally placed them there gently. Then the touchscreen was so laggy I had to tap "skip bagging" like 8 times before it registered. And don't get me started on the scale - it makes you weigh produce but the little picture search is so slow that I stood there for a full minute trying to find Roma tomatoes. I swear the employees looked just as annoyed as me when they had to keep coming over to clear the error. Has anyone else had a self-checkout that felt like it was actively working against you?

2 comments

2 Comments

paule538d ago

My buddy had to unload and reload his stuff three times before it let him pay.

uma_webb287d ago

Sounds like the website just wanted to make sure he really wanted those items, lol. That's dedication right there.