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Customer told me my soap bars were lopsided

Last month a lady at the farmer's market in Portland handed back a bar of my lavender soap and said it looked like a tilted pancake. I thought my molds were fine but I measured and they were off by about 1/8 inch on one side. So I spent $30 on a leveling tool and adjusted my pouring technique. Now I weigh each bar to 4.2 ounces exactly and check every batch. Has anyone else had to change their process because of one honest customer?
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2 Comments
hernandez.morgan
Oh honey, 4.2 ounces isn't a standard bar weight!
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uma_baker99
That is so frustrating when people act like they know what you're talking about but clearly don't. I've had similar stuff happen with weird batch sizes and it's just exhausting to have to explain yourself every time.
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