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Heard a homeowner say 'you guys just vacuum the pipe right?' and had to laugh
Ngl that comment caught me off guard on a Wichita job this Tuesday. I had to explain the whole process, from rodding the flue to checking the liner with a mirror, and he watched for 20 minutes. Has anyone else had to educate a customer on site like that, or is it just me?
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jordanl822mo ago
People assume every trade is just pushing a button until they watch you actually work.
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