Showerthought: Remember when the best answers came from a guy who'd been doing it since '92, not a search engine...

Back in '08, I spent three days trying to fix a weird database error, but the forum was dead, so I finally called a number from an old post and a guy named Dave in Omaha talked me through the whole thing for an hour, no charge.

3 comments

3 Comments

emery_miller2022d ago

People still help each other out all the time. Just last week a guy on a car forum posted a video showing exactly how to replace a specific sensor. The internet is bigger now, so you have to look in different places. It's not that the kindness is gone, it's just not all on one old message board anymore.

reese_johnson6922d ago

Oh man, that hits home. I had a similar thing with a busted piece of farm equipment last year, some old model. The manual was useless, and the company was long gone. I found a forum post from like 2003 and emailed the guy who wrote it, not expecting anything. He called me back that night and walked me through the whole fix from memory. That kind of help just doesn't exist anymore.

verap524d ago

It's a different kind of help now though. Emery_miller20 is right that the info is out there, but that direct, personal call back is rare. Most solutions are pre-recorded videos or short text replies. Getting someone's full attention for an hour on the phone, especially for old gear, feels like a lost art. The knowledge is still shared, but the personal connection in the moment is what's faded.