A customer's comment about my wire management changed how I run every job now

This guy told me my wiring looked "like spaghetti" and after I spent 45 minutes redoing it cleaner, he gave me a $200 tip on top of the install cost - has anyone else had a customer's nitpick actually improve your work?

2 comments

2 Comments

rosek4415d ago

Ha! @james_ramirez, sometimes the sharpest feedback comes from the grumpiest customers.

james_ramirez15d ago

Man, my wiring looks like a disaster zone even AFTER I clean it up so maybe that customer was onto something.